Return Policy
We want you to be fully satisfied with your purchase. If for any reason you are not happy with the product, please review our return guidelines below:
Eligibility
Products are eligible for return within 3–5 working days from the date of delivery.
Items must be unused, unwashed, and in their original packaging with all tags and labels intact.
Customized, altered, or made-to-order items are not eligible for return, unless they are defective or damaged upon receipt.
Return Process
Contact our customer support team within 3–5 working days of receiving your order.
Provide your order number, reason for return, and supporting images (if damaged/defective).
Once approved, you will be guided on how to return the item.
Return Shipping
If the return is due to a defective or incorrect product, we will bear the return shipping cost.
For all other reasons, the customer is responsible for shipping charges.
Inspection
Returned products will be inspected once received.
If they do not meet our return criteria, the return may be rejected or a partial refund may be issued.
